My GMC is my favorite car purchase so far and I am even more pleased that Hiley Buick GMC has a great service department. Friendly, Organized, efficient, quick and I love the videos of the service being done on the car.
My dealership guy Tyler was very friendly, professional, and knowledgeable. I was deciding between buying new and leasing, both which were something I've never done before. He was able to provide enough information about the options and financing to help me make an educated decision. He was also very helpful with an important issue that came up a week after the purchase.
Everyone that we were in contact with were very courteous and always willing to answer questions without hesitation.
Great team that’s willing to jump through hoops in order to take care of its customers.
Friendly and excellent service everytime we come for service. Videos are so informative.
Great staff, extremely helpful. They went out of their way to make things right, I could not be any happier with the service I received. Thank you very much!
I have used Bruce Lowerie in the past because it's only about 2 miles away from my house, they have done poorly and didn't want to give me all the information that I needed on a repair, even to go as far as stealing the money from the center console which they had to replace, your team has done much more than I could expect and did it in a professional manner. I will continue to use Hiley Buick GMC, thank you
Promt and Excellent service.
Very informative. I really liked the inspection video.
Great employees working personnel with you to buy a car, made it a great experience, thank you again Hiley!
I had scheduled an appointment to get my oil changed, tires rotated, and 27 point inspection. I was going to leave my house to run a couple of errands before I took my car in. I got in my car to start it and it made a clicking noise. It did finally start. I thought it was my battery. I took my car in earlier than my appointment time because I was afraid it wouldn't start again. They were very accommodating and got me fixed up and on the road.
Major engine problem. They diagnosed and had it repaired in about half the time I expected. Great and friendly service department.
I had a great experience today! Everyone is so nice. Mr. Paul Berry deserves a raise in pay!
I have traded with Hiley since 2016. Great people. Great cars. This is my second Forrester.
Wonderful service department
My GMC truck was stranded at home due to a flat tire with no wheel lock key. Robert went out of his way to bring me a wheel lock key and helped with the spare tire. Once I was able to get my truck to the dealership Chris and Adrian helped the process of getting my tire fixed to be a quick and easy one!
Thank you guys for your continued great service 👍
Excellent salesman Taylor
The Hiley GMC service team came thru as promised. They replaced my windshield after damaging it and scheduled me a free oil change as promised. Chris Bruder and his team did a great job.
A really great service team!
I saw the truck I wanted from the road! I pulled in and need assistance right away and Colby jump on it and assisted me through out the whole process along with Matt ( finance manager) they both where men of there word. I will always come back to this establishment as long as those guys are working. Thank you for everything it was a fantastic experience! Marcell in finance was great too he went slow and explained everything to me. Probably the best experience I have had while purchasing a vehicle. Thank y’all for everything!
Greg was very personable and helpful. We would buy another car from Hiley in the future with Greg’s assistance.
Very professional staff and customer service. I felt like I was in very good hand and I was impressed with every bit of my experience!!!!!
Great and quick service! Video inspection is also a great feature!
I can’t say how amazing Greg was. He was there every step of the way. He made the buying process very easy. He’s got a great sense of humor and it super plight. I will definitely do business with him again. He also put a big red bow on my wife’s new Christmas gift and showed her how to use everything. The magic pen was also a nice touch. Thanks Greg.
Very courteous and quick service. Very pleased with this dealership.
Great service center. Fast service and honest!
Jerry is Awesome! Such great customer service! Always goes above and beyond!
Adrian and the service department were absolutely top notch and timely. 10/10 service and I will be coming back as a regular for my truck servicing.
Great service experience!
It was Great!
Had a great experience, Greg was great. Greg made this the best car buying experience I've ever had. Thankyou!
Excellent customer service, super-friendly staff, very clean facility.
Great service department with excellent customer service. They know exactly what they're doing! I wouldn't take my truck anywhere else.
(Translated by Google) Excellent service Thank you (Original) Excelente servicio Gracias
Great experience. Greg Dowler was fantastic! We’ll only go to him from now on.
Excellent experience....had contact with 3 people and I was taken care of quickly
Always a great experience when bringing my truck to get serviced!
Thank you for the quick service and for cleaning my such bc it was dirty. Saved me some time. Thanks
Good work. Took extra time to find problem but work continued till problem was solve
Nice people and nice work
Adrian, I believe was his name, in service was very attentive and recognized my military service and GMC points. I also appreciate the video review of all the issues and checklist of services to accept or defer. The labor was pricey though.
Customer service is absolutely amazing in every way. Thumbs up to Jacob, he followed up with the progress of the repairs for my vehicle every day until it was completed. The service center was very clean & organized along with having very nice and friendly technicians. Overall...very pleased 👍🏽🙂
Adam did a great job
Dillan was awesome as always! Also I really liked the video they sent showing me the things that needed attention today, and also letting me know a few things I need to start planning ahead for (nobody likes a surprise dead battery!). It was so easy to view what was needed, and approve what I wanted to get done today. Thanks Hiley!
Took my yukon for a recall the tech broke my dash but the manager jerry took care of everything was a man of he's word and made sure everything was OK thanks again jerry 👍
Friendly sales associates and great service dept.
I made an appointment for 10am for service on 10-12-2022. The service was to take 1 hour. 55 minutes later they had my service complete and they washed my truck as well for free!! I Highly recommend Hiley GMC for all your service needs. I haven't been let down by them yet. Many Thanks to Hiley GMC. Jon Orzek
Best service department ever!
I appreciate the new video inspection feature, the professionalism, and cordial nature of the staff.
I have never seen where the mechanic sends a video of all the major parts of the vehicle and explains what is wrong and if anything needs repair. Good Job everyone.
All good except no one else knows when your truck will be seen. Just drop off on Monday and we are so backed up , maybe we can look at it on Thursday or so.
Hiley Buick has instituted a feature where you can view a video of the service that is being performed on your auto. Nice touch!
I experience was great, and Matthew was fantastic
The technician is very knowledgeable on the problem that I was having, he explain what to look for been having this problem a while been to other dealerships had no success I like to thank him for the information
Service was very quick. Everyone was friendly. The lobby was very clean and pleasant to wait in.
Service is always quick for regular maintenance!
Great overall experience
Hiley GMC is Great!! Dillan is a AWESOME service advisor!!!
It was a quick process Mitchell was our sales person. He was very polite answered all our questions. Felt we were in good hands glad we had the opportunity to work with him. He was awsome.
Great service department! Friendly and knowledgeable service advisors. Nice customer waiting area. Love the real time video of service inspection. Work was done as requested and in a very timely manner.
Great service writer and employees
Painless and fun! Everyone was very accommodating and kind. I hate the process but they made it easy. Best experience with Tell and Robert and finance guy.
Service on my Yukon was fast and easy thanks to Courtney!
I get great service at Hiley GMC. The service writers are very friendly and knowledgeable. Prices are reasonable too.
Very friendly customer service. Love the live video of vehicle assessment. Would highly recommended this service department.
Hiley was very polite let us know what to expect and was done in a timrly manner
Service was fast. Service writer was knowledgeable and professional. I will continue to bring my GMC to Hiley for service.
John Castro was my sales rep and he was amazing! Entirely recommend using him to find your perfect car.
Service was excellent. Jerry took great care of me and my car. He answered every question, kept me updated and he and Chris Bruder went above and beyond to ensure I got the service I needed. Thank you!
This service was done quickly. The video of the issues and inspection was great! My questions were answered quickly
John gave us an excellent service, he explained and answered questions that we had about our trade in, he made sure that we were satisfied with the purchase.
Friendly, fast, efficient. Great service visit!
I found the truck I had been looking for. Spoke to Juan in sales and let him know I would be there as soon as I stopped by the bank. We workers deal and they even picked up on the fact that I am a die hard dodgers fan. Their 2nd offer can with astros letter head lol. Todays purchase was easy and fun. I would highly recommend
Leave Us A Review