Customer Testimonials
My service experience was GREAT !! I arrived a little before my appointment time but the service was fast !! I loved it !
Good work & communication in a timely manner
Great service by Dick!
Friendly staff and quick turnaround installing an engine block heater on my 2025 Ascent Onyx Touring. Thank you!!
Very professional
Quick and informative
I have been looking for a new pickup for several months. I was not able to make a deal with the local dealers so I called Ron and asked him what he could do for me. He quickly sent me information on a pickup that met my needs and worked out all of the details remotely. I flew to Fort Worth and picked up my new vehicle. Selina did a great job in making the delivery. This is now my fourth vehicle I have purchased from Hiley. If you need help with a vehicle give Ron or Selina a call.
Thank you Hiley for helping me get into my new truck! Big shout out to Jacob getting me a bad to the bone deal and Cheyne in the finance department! Everything was smooth and best car buying experience if had!
Communicated with Brendan over text last week. Went in on MLK day, he was even more pleasant in person. Communication, follow up, knowledge of vehicles, honesty, all around professionalism with a personal touch- Top notch. Adam in finance was pleasant as well. I’ve never purchase a vehicle so quick and normally when you get to finance the buyer’s remorse starts to kick in- Adam went over everything and was helpful throughout the process where there wasn’t any buyer’s remorse.
Anthony Hurtado was my salesman and from the very beginning was AMAZING! He heard what numbers I was comfortable with and worked his magic to ensure my son and I were in a safe, reliable and Beautiful vehicle!! I highly recommend Anthony if you’re wanting a genuinely caring and highly educated salesman! 😊🙏🏽
Hiley took great care of me. I was able to get a brand new vehicle after my vehicle broke down. Aaron understood my needs and worked hard to make the best deal possible
The service was amazing with a video at the end of everything showing what they did and complementary car wash with free snacks and drinks
They covered a software update for an audio fluke under the original warranty and washed my car for free and I didn't have to fuss at all.
Love my subaru and love my service i receive
Good quality service on the motor oil change. The area where the service team places the reminder sticker on the windshield was Very smudged. Sticker is not necessary anyway!
I have been using hiley Buick for all my auto needs for 8 years it’s hard for me to make appointments due to busy schedules. They always are able to squeeze me in. The staff is alway kind and polite I appreciate everyone there in making my life easier without even knowing and I love my envision
Great staff, very professional and friendly.. Dylan IS a great service representative. I will definitely return.
Awesome customer service, very professional and courteous. Best sales experience I have had in a long time. Makes purchasing a new truck easy and fast! Thank you
Very timely and helpful!
Just bought my New GMC 1500 and was taken care of very professionally! The Finance manager Ron Hughes was funny and made the process seemless and my sales person Jacob Lacy was helpful finding the perfect truck for me. Best sales and Finance team I’ve ever dealt with! Thank you Ron & Jacob!
Hiley Buick GMC of Subaru Fort Worth I highly recommend this location not only for the outstanding customer service from the management staff over at the service department from Mark Topham, A service Director always willing to sit down and speak with you open door policy! Makes you comfortable now keep in mind a lot of decisions and not based on the service department but GMC itself. A lot of the recommendations are based on warranty service. Keep that in mind and make sure you ask lots of questions because they’re always willing to assist you to his electric ...
Professional, friendly, courteous , clean
I just want to give a huge thank you to Ron Hughes for making my vehicle purchase such a smooth and easy experience, especially since I began the car shopping process coming from Nevada! From the start, Ron made everything super straightforward and stress-free. His professionalism and clear communication really put me at ease throughout the entire process. I honestly didn’t expect it to be this simple, and that’s all thanks to him. I’m beyond happy with my new car, and I’ll definitely be coming back when it’s time for my next purchase. I’ll ...
My experience was outstanding. My sales rep Aaron was very knowledgeable.
Ron Hughes was very helpful in the finance portion of my purchase. He was very knowledgeable and patient when answering questions I had. 10 out of 10 would purchase a vehicle with Hiley again when my lease is up.
Preston Berry in Pre Owned was extremely knowledgeable about the vehicle and made the whole process very easy and seamless.
The finance guy Ron Hughes was very helpful through my husband buying experience and I will definitely recommend anyone to him
"I cannot recommend Ron Hughes enough! He is by far the best finance manager I've worked with across three different dealerships. He took the time to explain everything in great detail, and he walked me through every step of the process. Whenever I had a question, Ron answered it with patience and clarity, never making me feel rushed or like an idiot. His professionalism and approachability made the whole experience seamless. If you’re looking for someone who truly cares and knows what they’re doing, Ron is the person to see!"
Got a 2024 Sierra From Hiley GMC. Couldn’t have asked for a better experience! Dealt with a couple different finance guys to make it happen. Ron and Cheyne you guys rock!
Hiley was awesome when I purchased my wife’s Buick enclave! Super quick and easy process. The best part was my finance advisor Ron Hughes he made everything super smooth and communicated everything with me didn’t try to hide anything like most places. Ron walked me through and explained everything to me and what warranty’s were available for my vehicle. He treated me like his own family!! I’ve never felt more taken care of. Thank you Hiley GMC for treating me like family and upholding the values of customer service!
Anthony had Great customer service and was able to get me a car quickly and at a good price happy with my purchase !
We bought 2 vehicles on the same day. No hassle sales. Very easy transaction. Jesse was a pro.
10/10 recommend!!
First time using Hiley, won't be the last. Fast and friendly, Tammy, in the service dept., was a pleasure to deal with.
Professional, courteous service. Could be a better wait area.
Great experience with the sales team and the service team. They took care of us when there were some small issues that came up (not the dealerships fault at all) on our new car. They were very accommodating and valued our time. We will definitely look to buy from Hiley GMC in the future.
Great customer service at the HILEY Subaru
J was an excellent and very accommodating salesperson. If he didn't know the answer to a question, he was prompt on getting an answer for us. He was up front and genuine with us the whole time we were there. Have spoken very positively with friends about our visit and business with Hiley GMC/ Buick. Will be back for further business!
My service advisor Tammy was great! Kept me informed throughout the entire process during my oil change and recall maintenance!
The experience was outstanding, the salesman Tony got us a great deal on our Truck.
We received amazing service through the entire sales/buying process!
I highly recommend Hiley Buick GMC for anyone looking for a quick and easy car buying experience. This was my first big vehicle purchase fresh out of college and Chris Pingel couldn’t have made things more straightforward and stress free for my mother and I. I would encourage anybody looking for a new vehicle to check out Hiley and especially Chris, they will take great care of you!
Chris! Chris! Christopher! Chris! I think his last name is Pringle? Or Pringles? I can’t remember. But this guy is the absolute best! I have never in my life met a car salesman that truly cared! Hands down greatest experience I have ever had buying a vehicle. Great guy, great place, great prices! If you’re buying a car, truck, hell go to this man for life advice! He will find a way to make your day! They should rename the building after him!
Dakota with sales was amazing to work with. He made sure to take the time we needed to get everything together in a timely manner. Sean with finance also did an amazing job getting the whole process done as quick as possible to get us out in our new vehicles on New Years Eve.
I purchased a GMC Sierra this past weekend and my experience from beginning to end overall was very pleasant. Selina the sales rep was very knowledgeable, helpful and easy to work with as well as John, the finance manager who was able to work with me to get me the best deal possible. I can’t recommend this place enough. I previously have not had the best of experiences when purchasing cars and it always takes an eternity. I was in and out of this place in under 2 hours.
Spoke with Mr Zach Lowden at Hiley and I very much appreciate him working things out with me and understanding me and my situation and next time I will contact him . I love hiley and buying cars there .a misunderstanding had taken place
Hands down, had the BEST car-buying experience with Jacob!! Such a friendly and inviting guy, at no point did I feel any pressure or rush to make a decision, which can be pretty frustrating at many dealerships. He was super helpful, super informative, and I will definitely be buying my next car with him again. Amazing job!!!
I always have a good experience with Hiley's service. The staff are knowledgeable, thorough, efficient, and friendly. The video "walkthrough" is extremely helpful. It gives you a good grasp of the state of your vehicle and what repairs or maintenance are needed and what is in good shape.
I recently brought my 2024 GMC Sierra in to address seat noise issues, which required the motor to be replaced. While a loaner vehicle was eventually provided and made the process more convenient, there was a delay in securing it, which made me apprehensive, especially given my previous experience with Mercedes, where loaners were readily available. Despite this initial concern, the overall experience was satisfactory.
Thank you Chris Pingel for the easy experience in purchasing my new Sierra!
Great Service Team
I was truly impressed with the vehicle I purchased, the professionalism of my salesman and the timeliness of the purchasing process. I highly recommend this dealership!
Shout out to Tony! Thanks for helping me out, love the 2023 Corolla. Customer service was smooth & helpful. 10/10 would come again 🙏🏽
Hiley took great care of us and provided outstanding service and the product was outstanding. Great sales experience was provided by Aaron Gonzalez
The best..a great experience!! Our salesman Mr.Rainwater was perfect!!
Responsive, and professional staff. Great deals and financing. Massive inventory. Ask for Brendon. No none-sense and Professional.
Megan was so friendly. It was so easy to get my car taken care of. They were fast, efficient, and thorough.
Always friendly.
It was a good experience, not the other dealerships
My carsalesman was Preston and he was absolutely AMAZING !! Due to life, I didn’t have too many option but he used his amazing problem solving skills to get me not only in a car but something NICE, AFFORDABLE, RELIABLE!!! I love it here and I’d buy a car from this dealership specifically from PRESTON 12 more times !!!!
Tammy was awesome and love that the send you a video of the process and progress of the vehicle.
Tammy was amazing and they took great care of my GMC!!!
Selina is the reason I chose to buy here. Her customer service is top notch.
(Translated by Google) They treated me in the best way, the Lord Jesus was very kind to me, I am very satisfied, thank you 🤩 (Original) Me atendieron de la mejor manera, el señor Jesús fue muy amable conmigo estoy muy satisfecha gracias 🤩