Customer Testimonials
Wonderful buying exp
josh helped us with our new ride very helpful and treat us with respect highly recomended.
Best ever. We were totally impressed. When we drove up, we asked the gentleman John Canpu out front about the Acadia Denali. He showed us the inventory. We test drove. Then he turned us over to Taylor White. Taylor had our trade-in inspected. We told Taylor our bottom line and your figure guy David and us agreed on a fair price for both parties. Paperwork handled by finance guy Marcel. Car washed and we transferred "our stuff." Happy couple! Our anniversary present to each other; married 59 years 4/4/64. Thank you, Hiley Buick GMC Subaru Fort Worth, TX.
Great service and great people.
good professional servive
Easy, informative and an overall great experience. Videos confirmed all recommendations. Customer service at its best.
Great service. In and out, 30 mins. The shop video is very cool !
Timely and helpful.
Greg was great through the entire purchase process. Even came in on a day off to ensure everything went according to plan!
Bought my truck from Hiley bout 4 years ago , I would recommend them for anything when it comes to purchasing a vehicle for sales and I personally recommend their Service Department , they do great work and have a great management team , they definitely take care of their customers !!!!
First time buyer and they made it easy and comfortable! Greg is awesome! I love my car
Arrived apprehensive, left satisfied. I was treated well and am pleased with the deal. Thank you.
It was a good experience at the dealership. In and out pretty quick and simple.
This was by far the BEST EXPERIENCE that we have ever had in purchasing a new vehicle. My wife found an Encore online that she was interested in and in no time flat, our Sales Person, Adam contacted us and said the vehicle was available. We visited the dealership the next morning after my school bus route. Adam was the Best ever. He was friendly, respectful and professional. He answered our every question, and made it easy to deal with. We felt as if we had known him forever. Upon making the decision to purchase, he moved quickly getting the ...
Had a few issues with my new GMC , but from the moment I reported it, all was taken care of promptly and very professional.
Noah and Ashley were professional, knowledgeable and personable. They answered all of my questions and gave me the personal touch from the walk around, to the high tech video of my car explaining necessary repairs, to the complimentary car wash, to the quick and easy check out. Kudos. Omg! I was a little nervous about my appointment. Hiley Buick GMC Of Fort Worth is a new service location for me and my car. To my surprise, this is the kind of service I was use to in my home state. It's comforting to know that I will receive wonderful, ...
Nice People
I was slit broke. And my insurance company apparently felt no need to tell me my warranty coverage on my car expired and apparently did not apply to this dealer. But the staff were very kind in giving me a 24 hr period to find the money to pay for my repair.
Greg was great, I put him through a lot of questions while deciding on the vehicle. He was helpful throughout the process and always willing to get my questions answered.
Made me a good deal on a used GMC Canyon. Very satisfied. Ian Holmes was a great salesman.
Great
Greg was so nice and honest. He worked hard to find me the best deal and make the process go as smooth as possible.
Dylan is magnificent. He always keeps us updated with what is going on with our vehicles.
No harsh sales tactics, the truck was clean and ready. The paperwork was ready. We drove 14 hours to get the truck and had a great experience. Adam and Kip were awesome to work with.
We were very pleased with our experience with Greg and Hiley Subaru! We were not sure what we wanted beyond an all-wheel drive car and Greg very patiently showed us his inventory options, explained trim lines and allowed us to take multiple test drives before we found the perfect car. When it came time for all the paperwork, Greg and the finance manager Kip made things quick and easy. We paid a fair price for the car and received a really good deal on an extended warranty. Greg, Kip and the dealership made the entire process simple and low pressure ...
I will no longer have my GMC truck serviced at Jerry’s in Weatherford, TX. Hiley had me at hello and prices their service department is above all else.
Great service, good people and positive vibes highly recommend
Took my truck for scheduled service and brakes front and rear, and upon a thorough inspection they found several items that needed to be replaced, or serviced, fantastic service, and people! I highly recommend Hiley Buick GMC for sales and service, been buying my vehicles and getting them serviced there for years and will continue to do so.
Very friendly, no pressure experience. I would use them again! This GMC AT4 is awesome
We couldn’t be more pleased with our experience with the Hiley dealership and especially with Antonio Olivarez. He was very professional but he also took the time to get to know us and our needs. He helped us get the perfect vehicle at a great price! He also took extra time to help us really understand the particular features of this vehicle and to feel comfortable with our knowledge. Everyone there was really friendly, polite, and helpful. Marcell was so helpful with the paperwork and financial options. Overall, great dealership with great staff!
Service advisor Dillan Harrelson listened to my concerns & was he was very thorough. Had everything checked. I appreciate him.
Service advisor was very informative and listed to what needed to be done, suggestions and recommendations were provided and explained. Great customer service experience.
Periodic oil change. No issues, completed on time.
In & out under 30 min… thank you so much
GMC service is very knowledgeable, courteous and efficient.
The work was done on time and priced as presented. The only problem was, no one called or let me know when the truck was ready for pick up.
Dylan did a fantastic job!!!
Easiest experience I've ever had when purchasing a vehicle.
Excellent buying for experience.
This is by far the best car buying experience I've ever had. Taylor White did an especially good job! Kudos to the whole team.
Appreciate Dillan and his crew for taking care of a urgent matter I had on my truck, they stayed late just to satisfy a customers need to meet deadline date I was given thank you guys!
Service writers are always there to meet you and keep you updated. Using the progress with the video is awesome.
I was extremely pleased with the service department! They got me in and out really quick for a Saturday afternoon! They even washed my car. I would definitely recommend this service department. ⭐️⭐️⭐️⭐️⭐️
You guys were great
Went in for routine oil change and Noah took care of business from start to finish. Excellent greeting, got right to the point about what was needed and asked about any concerns I had with my truck. Got oil service all set and in motion and took the time to set me up for inspection of a wiring issue I have been having. My greatest compliment is that he did not try to upsell me on any other services. Oil change, truck washed, set an appointment for the wiring issue with loaner vehicle guaranteed and out the door with a ...
Best auto service experience I have ever had. These people are amazing.
Invoice that was sent was wrong. But was corrected by service department
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Service was good, technician kept in touch with me through the process of getting my tire installed and I love that they wash and clean my car. No problems.
Paul Barry did a tremendous job on taking care of our vehicle
I always have a good service experience at Hiley. When inventory increases and rates come down, I will get a new vehicle from Hiley.
I had an appointment for 2 recalls on my vehicle and those were completed promptly and my vehicle was washed and cleaned at the same time , great experience .
Great service on my vehicle! We were treated good.
Kind hearted people are quite rare to find as cooperate people or as individuals also. I'm sharing a 4 years friendship and business relationship i've shared with Mr Ralph Carico for being such an awesome, kind and specially oriented. Manager Thank you for being supportive each time i buy and invest in digital stocks and coins with your firm. Contact him via Ralph Carico
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Working with someone like Mrs. ALEXANDER MELSSA is a good experience and has yielded positive results for me every week. I invested my first $500 into bitcoin and Mrs. MELISSA helped me manage my account and i made $6,900 in the first week. It has been an incredible experience from that day on! This wasn't my first time trading but honestly, I didn’t know what to expect when I first. Mrs. ALEXANDER MELISSA walked me through the entire process from start to finish, which was a HUGE plus! Mrs. MELISSA made the entire process so easy and hassle-free! I’m ...
Fast service, thorough care, friendly staff.
Service department is top notch, they stepped up to help me out even though I didn't buy the car from them
The service was fine. I just wish GMC service has discount for military or veterans. I had a major service done, and a discount would have helped.
Great service experience! Everyone was very professional and informative. I really enjoyed the video showing what all they look at and why the suggest what they suggest. Thank you!
Gotta say..... This place is definitely superior. Couldn't have asked for a better experience. Quick, courteous, and accurate.
Add airbag recall on my truck for some time, continue to put it off but mid-December 22 check engine light comes on. My registration was due so I took it to Hiley. Code says misfire number three cracked plug recommend replacing all plugs and wiring. $950 few days later check engine light back on, they reset codes and say I need to drive 100 to 150 miles. I do this check engine light back on. At this point I am frustrated and told to keep driving codes will reset. This happens numerous times I want to say here that the service advisor Tara Olguin ...
Everything was great. Justin did a great job answering any questions and made the whole process as painless as possible.
outstanding customer service
Service was fast,sent a video so I was aware of all issues in real time.Thank You
Hiley Buick did wonderful work on my car. Employees were very friendly and knowledgeable. I will definitely recommend Hiley Buick to my friends.
They were all so nice and helpful
As always - a great experience!
I've never had a company send videos of the car being inspected before, and I love it! It really helps to see what exactly they're recommending and know everything was checked !
They have a great selection of trucks and their prices were the best I found. Great experience buying a vehicle. Quick and easy.
very good service and a good job from mr chris
Lauren did a fantastic job.
This place was awesome and worked really well with us and our toddler that was not having a good day! Thank you Hiley Buick GMC!
It was a great day. Appreciate it
World Class Service!! Love that they service all makes & models!! Honest, personable & competitive pricing! Will be back!
Very helpful and didn't feel pressured at all. Will return for 2nd vehicle for my daughter
I really appreciate the work and the effort you all put in to fixing my Truck Thanks again Tara
Very fast, trustworthy, and transparent service process! They send a video of all their findings and your quote for repairs online so you can just click the items you want to repair. No pressure at all.
Our seller was the best. I have bought 3 new cars in the last few years and I have never experienced such great service like this time.
Everything that I was looking for base all the other dealership Hiley very with the other I can read the contract