Customer Testimonials
Chris Pingel & Ron Hughes, 100% satisfied with the service provided, quick and easy process, highly recommend it
Chris P. is a wonderful car salesman he takes great care of people. He goes above and beyond my son also came and purchased a vehicle. I definitely recommend him and Hiley Buick GMC staff is great financing Mr. Ron great job I appreciate everything and everyone.
The Hiley service lane is awesome and Tammy is one of the best advisors I’ve had the pleasure of working with! You won’t regret choosing Hiley for your service or purchase.
Everyone was very nice as soon as I walked in building. I’ve had my Subaru for two years and this was my first time to Hiley FW. Just observing the team there seemed to be like they were family. Great vibes ! I will always drive a Subaru
good experience
Aaron was excellent and answered all our questions. Was able to find us the right truck quickly.
We had an amazing experience at Hiley GMC of Fort Worth. Ask for Chris Pringle 100% and he will make the process as smooth as you’ve ever had at a dealership. Great experience and highly recommend him.
Excellent job
Very satisfying Jesus Medina was very helpful with what vehicle I wanted to purchase.
Could not be more happy with my experience. My sales rep, Allonzo was by far the best salesman I’ve had. Very knowledgeable and extremely cool guy. I told him the price I wanted to pay and that I wanted to be in and out and he did everything to get me a great deal and out the door. Along with that Allonzo agreed to personally deliver the vehicle to my house due to my busy schedule. You really can’t ask for better service. I do not ever write reviews but this guy definitely deserves one along with the ... Read More Google - May 21, 2025
2nd vehicle purchased from Aaron in less than a year - Great guy to work with!!
Excellent customer service! 10/10 recommend
I highly recommend Hiley as a dealership, experience was great, I've been through some bad dealerships and this one is top tier, appreciate the great service!!
Selina was great and did an exceptional job selling me the GMC Sierra Elevation. Thank you!
The fastest car service I’ve ever had. And great to because they always update you.
Absolutely appreciate the kindness and they have my truck done in a jiffy.. Love doing business with GMC
Everything was great
Very friendly staff! My service advisor Steven was very helpful and he took care of me.
Scheduled service for my vehicle for an oil change. Upon arrival I was greeted by staff and was taken care of in a professional manner. Joe was my service advisor and was absolutely wonderful and took care of everything and even had my car washed. If I could give 10 stars I would!! Thank you guys!!
Had a great oil change experience at Hiley Buick GMC! Greeted with a smile, and Tammy kept me updated every step of the way. I got texts and emails about additional services, but there was zero pressure when I declined. In and out in an hour—friendly, professional, and efficient. Highly recommend!
I highly recommend Hiley Buick GMC for service. It will be an amazing relaxing experience. There will be no cost that you are not told about and a wonderful family environment And my Service associate. Tammy was amazingly awesome.
Joe was my representative and he was amazing every step of the way. He kept me informed and maintained clear lines of communication with me so I did not have to worry about anything. My car was a 2015 Camaro and had ignition, and transmission work done.
The dealership is very clean. The people are very nice. They don’t make you feel like you have to do a service that could be due in the near future.
I had unexpected check engine light at start of crazy busy day . I was able to get same day check in and loaner car. The issues found were fixed in short order and I was able to pick my car up in one day . I love My Subaru team!
Overall a very good experience…
Quick service for not having an appointment and appreciated being kept informed of the progress of the tire replacement.
I purchased a vehicle from Hiley GMC. The salesman, sales manager, and finance department were vey polite, knew their products and treated me fairly. One of my best car purchase experiences ever, and I have bought a lot of cars. I recommend you check out their deals online and go visit this dealership if you are serious about buying. I am glad that did.
I had a fantastic experience purchasing my GMC Sierra AT4 thanks to Thomas. From the moment I walked in, he was professional, knowledgeable, and never pushy. He took the time to understand exactly what I was looking for and made sure every question I had was answered clearly. Thomas made the entire process smooth and stress-free, and I truly felt like he had my best interest in mind. If you’re looking for someone honest and easy to work with, I highly recommend asking for Thomas.
We are always very happy with the experience. We have over at Highley Subaru.
Fastest service I’ve reviewed from a dealership.
Servicing your vehicle is never fun but the service team here at Hiley definitely makes it easier and less stressful
Bought a new truck here last week. Super easy and pleasurable experience! Working with Selina was amazing. Definitely glad we chose this dealership.
Had a nail in my tire , got fixed asap
Chris and the team at Hiley made the buying process easy. Chris worked with me by email and over the phone until I made a decision on which vehicle to buy. The price was competitive and there were no “hard sell” tactics. This made the process at the dealership go much faster and smoother which saved me time and made me happy. I love my new 2025 Sierra 1500 Elevation!!
Great customer service from Jesus Medina, him always keep me informed about the vehicle that I bought. Definitely I will recommend him to my friends or family get bussisnes with you
these employees went over and beyond to help diagnosis and repair our truck quickly, they also gave us helpful pointers for safe area hotel and info for rental car. highly recommend them
Amazing service Tony Hurtado is great he will get the best service and the best price Thank you so much for you great Job
A big thank you to Tony marquez for helping us as we purchased our vehicle.He made the process so easy and fast. I would definitely recommend Hailey GMC !
I was more than taken care of. Justin heard what my needs were and more than exceeded to meet my expectations! He made the process so smoothly I won’t be able to go to another dealership after this experience.
Awesome dealership for sales and service!
Very professional and explains the process very thoroughly.
We are not customers of this particular Subaru dealership. We stopped by as we had a flat on the car. They treated us very well and got us in without too much delay. Yes. It was a simple tire repair, however the service was excellent.
Great experience getting oil change
Excellent cut service
Brendon was very helpful
I recently had the pleasure of working with Chris and Curtis during our first car buying experience, and I can’t recommend them highly enough. From start to finish, they were incredibly transparent, kind, and genuinely helpful. They made the process feel easy and stress-free—no pressure, just honest answers and thoughtful guidance. They took the time to explain every detail, answered all my questions with patience, and truly had my best interest in mind. It’s rare to find that level of integrity and care in sales, but Chris and Curtis set the standard. If you’re looking for ... Read More Google - May 4, 2025
Tony the sales man was super helpful did everything he could to get us what we wanted and he did just that so happy with our Jeep Gladiator Mojave 2023
What a wonderful experience with Preston B. The sales guy! We went to several dealers and most of them were unwilling to help meet our specific needs for a vehicle but these guys exceeded our expectations! Preston was so kind, worked with us, was respectful and did as much as he could on his end and never tried to argue or raise the price or tack on some ridiculous dealer fees like the other dealers in the area. Great experience. Would purchase from them again 100%.
Great! Best new auto purchase experience I have ever had. Thank you Zach Lowden, Ron Hughes, and Salina Aleman! Especially Ms. Salina, best auto salesperson I have worked with. She has the personality and professionalism that shows she cares. Again, absolutely thrilled with the experience. Hiley, has gained a long-term customer and a customer that will refer others.
Great customer service, experienced technicians and no long wait times. Best team in DFW!!!
Naeykwon was Amazing, so professional and stellar. He was very well versed on importance of getting my vehicle serviced. He was also reassuring that I would be taken care of. I look forward to my next visit and I hope to see Naeykwon. GMC give this man a raise!
Excellent customer service by Hiley today!
Preston was great and made experience super easy!
Tammi is always in communication with me on what’s happening with my vehicle. Couldn’t ask for a better service advisor. I’d say she deserves a raise. She’s always running around taking care of customers and getting them in and out in a flash. Just what I observed as I was waiting from start to finish with my vehicle. Don’t lose her!!! She’s a great addition to the team!!!
Appointment available on Sat. Friendly nice dealership. Changing my preferred dealer
My husband and I stopped by 30 minutes before they closed for a quick glance at some bigger SUV next thing you know we were driving out with my dream car all thanks to Preston Berry . He got us some great numbers & answered all my questions and stayed after hours to help us out. The process was smooth and easy. We will forever shop here for our vehicle needs !
Great place, pretty chill, smells clean! Paul and Hector are both very professional!
I didn’t even have appointment went to get a oil changed and my wheels rotated. They got me in and out fast service outstanding job.
So far, so good.. had my first oil change on my ENCORE GX I purchased back in November 24'. Fast friendly service and friendly service advisors. HILEY recommend! lol 😉
We had the best experience! Jay was amazing, efficient, and very knowledgeable while also so sweet and understanding to our kids while we shopped for our new family auto! We have been looking for some time for the right SUV and ended up getting an amazing deal on an Acadia. We have never had such a quick and easy visit to a dealership, so much stress was lifted working with Jay and recommend Hiley. We live about an hour from the dealership but loved our experience so much we would go out of the way to shop with them again.