Customer Testimonials
We had a great experience here with Chris Pingel! Super fast and efficient but extremely patient with our 1 and 3 year old, even gave her snacks when she fell before we left lol. Didn’t try and haggle us and got us exactly what we wanted!
Noah in service was amazing!! He made me aware I had GMC reward points which I used to do additional servicing of my vehicle. While there I looked at some newer models and even though I wasn’t ready to purchase, Norman, Selena, and Braden took the time to answer my questions and show me the new features. The staff there is always pleasant and ready to help!! Thank you all for a great experience as always!!
Service reps. Were great !
The service team is always cognizant and very responsive. Very friendly and professional.
Cheyne and Jovani helped me find the perfect car . I looked at cars at different locations and they nailed it as far as what I could afford.
Great experience! Anthony (Tony) help me out no problems answered all quits quickly. Will be back for the next vehicle purchase!
I purchased a 2023 Acura Integra from Preston. And it could not have been a better experience
Service department went above and beyond to be sure I was satisfied. Will definitely continue working with them.
We purchased a 2022 Suburu Ascent from Chris. The transaction went perfectly from start to finish, even being 10 hours away! He answered all of our questions, provided pictures and videos, and made sure the vehicle was headed safely on its way to Nebraska! Thank you, Chris!
I have bought many vehicles and today takes the cake on one of the best experiences ever! I must say, Braden really helped me! His patience (I really couldn’t make up my mind) and awesome personality really allowed me to connect and lean more towards my purchase! I will definitely be coming back with my family!
Tony Hurtado has been AMAZING today! Very patient, super knowledgeable and he truly wanted me to be happy with a car. He was not pushy at all and I’m so happy with my purchase today!!
Chris Pingel was easy to work with for an out of state vehicle purchase, willing to negotiate and did great for me on my trade-in. Would recommend!
come ask for preston and the manager is tim. bought a at4 gmc truck and had no issues. nice, friendly, and fast!
HIGHLY RECOMMEND! Ask for Chris. I purchased a used 2023 Chevy Silverado from Hiley Buick GMC of Fort Worth and it was a very smooth experience. I reached out about the truck and Chris got back to me ASAP to get a time set up to come look at the truck. He was very accommodating when I showed up 30 minutes before my appointment and already had the truck pulled up to the front ready for me to look at it when I arrived. Chris was very knowledgeable about the features that the truck had and was able to answer any questions ...
I will never have enough words to say how wonderfully that Hiley Subaru treats you… They are the best, hands down…
Happy with everything super quick and easy. Great service! Also shoutout to Preston was the greatest help I have ever received! He made the whole experience worth the visit.
Staff did an amazing job accommodating my vehicle's needs. Car wash was excellent. Thank you.
Great customer service, very friendly . Chris Pingel was our salesman, would recommend to anyone.
Was able to test drive the trucks I was looking at and had no hassle when it came time to buy.
The service at Hiley Subaru quick and professional.
Our sales rep, Aaron, was wonderful! We hadn't upgraded our drive in several years so he went over all the new technology and allowed us to ask all the questions we needed to be comfortable with the new truck. Shane in Finance made the money end of things move quickly and efficiently. The entire team was a joy to work with and we appreciate the extra mile they went to get us in our new truck. Thanks!!!
Our sales rep, Aaron, was wonderful! We hadn't upgraded our drive in several years so he went over all the new technology and allowed us to ask all the questions we needed to be comfortable with the new truck. Shane in Finance made the money end of things move quickly and efficiently. The entire team was a joy to work with and we appreciate the extra mile they went to get us in our new truck. Thanks!!!
Jesus Medina was very helpful and patient with me during my purchase. Jesus answered all my questions in a polite and timely manner.
Found the truck that I wanted and I was in and out in the same day. Thanks.
Chris Pingel was our salesman and deserves 10 stars and A+ rating!! We called to make sure they were opened and the truck was available and he was fast, efficient, straight to the point. he even had the truck pulled up ready for us to look at when we got there! He answered all our questions and helped us feel 100% confident buying from Hiley! Jon (Castro I believe) in finance was also very quick and walked through all the paperwork to make sure we covered everything! Thank yall for making the truck buying process way too easy! God Bless & great ...
(Translated by Google) Excellent, highly recommended Brandon Alcalá helped us very well, thank you. (Original) Excelente súper recomendado Brandon Alcalá nos ayudó muy bien gracias.
Brandon at Hiley was a huge help in helping us find our new car! Highly recommend!
I’m very happy with the dealership. They gave me a great price and they gave me a really good price on my trade-in as well so overall very happy.
Our salesman, Brendan, was friendly, knowledgeable and provided professional help throughout the trade in of our old car and the purchase of our new truck.
Laney in sales and Ron in financing were a pleasure to work with. Great inventory and pricing. I recommend working with Laney for your car buying needs.
Smooth and painless process. Chris Pringel found me what I needed. He got me the price I wanted for my trade in. I was in and out in no time with my new truck. Strongly recommend them for hassle free purchase.
I’ve taken my Forester to Hiley for service for 4 years now. Service advisors are excellent and communicate clearly what is needed. Any issues that arise are handled with care. Got a full detail on my last visit, so my 2020 is looking like new!
Great customer service. Very simple, quick, and transparent. Even as an out of state customer Chris Pringel made the process quick and easy. 100% recommend him as your salesman.
I've been looking for a pickup for a while price and style has always been a factor and couldn't find both together. Today I found them at Hiley GMC used Department. A young lady named Laney was probably as helpful as any car dealer I've ever dealt with. The whole process was as quick and easy as any in my 40 Years of buying cars. It was probably the best car buying experience I have ever had. Thank you Hiley thank you Laney.
This was our first experience with Hiley and was excellent! Troy our agent waited on us hand and foot. The Finance 2 men answered our every question and were great. We highly recommend Hiley! (Ha)
Hiley GMC is the best dealership in the dfw area!
The GM and sales department are top tier.
Great customer service. Sales rep was nice he was helping with all questions we had made the transaction fast, nice and easy.
Preston and Adam took great care of me in purchasing my GMC truck. I recommend them to everyone! You won’t be disappointed!
Hiley did a great job of service and updates!!! Answered all my questions satisfactorily! Friendly folks. Love the new facility! I was comfortable.
Did a great job of installing my new tires and performing a thorough checkup of my car.
Easy from start to finish. Quick, polite, and knowledgeable.
Always have received great service. I had a GMC truck and after buying my Tahoe, I chose to have it serviced at Hiley because they always give me good service!
Love this place. Not only was their pricing the best in DFW, our salesman Norman went above and beyond to make sure we got exactly what we wanted. He walked us through the setup of my new Terrain and even helped my husband with his Sierra that was bought elsewhere. Will definitely continue going back to Hiley for our GMC needs.
Great job guys
I'd like to leave a shot out to Ki from Hiley GMC, Thanks for making my truck shopping experience a success.
Very pleased with this dealer. I have purchased 4 new cars from them and have been pleased with each purchase.
Phenomenal service each and every time that I go there.
We had a great experience buying a used car this past week. Laney was wonderful, informative, not pushy at all. She is so sweet and made the process an enjoyable one. Cheyne was our finance guy, and was equally as good to us. He was kind, and we got a great interest rate for the current market.
5 stars 🌟🌟🌟🌟🌟 for Tammy in the service department!!! She's very knowledgeable & helpful!!! She's awsome!!!
I owned a Mercedes prior to our purchase of a Subaru . I felt like this particular transaction was handled as well if not better than my experiences with the Mercedes brand! Nice!
Chris Pingel was a awesome sales associate answered calls and helped me even on his day off. I would definitely recommend working with him. Extremely helpful seamless deal no issues!!!!
Always love getting my vehicles serviced at Hiley GMC. Always smiling employees and taken care of. They have coupons for service which is always great. Armando and Noah are great Service Advisors. Our vehicles always leave cleaner than they arrive. Thanks for that.
I worked with Tell Edgmon and he was very professional and helped me find the truck I wanted. The process was very easy and simple. I highly recommend Hiley GMC if you're in the market for a new truck.
Great customer service!
Customer services deserves 5 stars. Our rep, Ashton was very kind, helpful and available throughout the repairs process. However, they are charging a premium for the work and that is always very frustrating for the car owner. We had a catalytic converter replaced and were charged a little less than $3k for it, which is the absolute top of market value for the service according to the research I did.
Great experience. We found our vehicle online and called Hailey Buick GMC. Raul was very helpful, did a virtual walkthrough with us so we could view the car before ever having to leave home. Once we decided we were interested, Raul pulled the car to be waiting for us the next day. Once we are at Hiley, Tony assisted us with viewing the vehicle in person and test driving. The car was exactly as described and shown online and man, what a deal for a beautiful, clean used car. Tony was so professional and great to work with. From start ...
I had a very good experience coming to this dealership. Tony was very helpful and very nice. He got me into the car I wanted and I’m so happy!!
Amazing experience. There was a vehicle that I had my eye on, but was still looking around. Chris Pingel causally checked in with me. When I was ready, they were ready. Not the other way around. Closing was super simple and fast. Highly recommend from my experience.
Wonderful experience getting a replacement tire, Maegan was excellent through the process! The service staff are friendly and the mechanics do great work.
Mark is an absolutely amazing service director, he was able to quickly prioritize and alleviate the issue I had on my brand new Buick Envista. His communication and empathy were both phenomenal. The only reason I would not list this as a 5-star review is because his subordinate Tammy was not so empathetic. She was straightforward and blunt, which I can appreciate, but her lack of compassion and empathy or even prioritizing a new car needing repair service were suboptimal.
Walked in uncertain as to what the experience of buying a car from here would be like. From the word go, Chris Pingel lead my entire purchasing process with transparency and a genuine sense to my situation. I will continue to work with Chris Pingel in the future on my auto purchases. Loved the Telluride and so did my Family. Thanks again.
Chris Bruder was amazing to work with. He took a really bad situation, where I was having to have my car towed to the dealership I purchased it from for repairs, calmed me down and was able to get my car fixed. I’m glad I allowed Hiley Buick to make the repairs. Any other person would have let me move my car somewhere else but he heard my distress, heard my complaint and frustration and resolved it. Kudos to Chris Bruder!
took care of my problem with my 2024 GMC Denal, Dillan and Magen were great help, great service.
Great customer service , they change my oil and filter and also wash my truck , I really recommend. Wait time it’s ok . Great service
Great service in a timely manner