808 Reviews Found
Confirmed Service Customer
7 days never started service. Misty told me working in it when I called all week. Promised to be done by end of week but yet NEVER STARTED. RUDE. NEVER CALL WITH UPDATES YOU HACE TO CALL THEM. CAR FILTHY, BUT YET WHY WERE THEY IN IT, THEY DID NOTHING
Joseph P.
FORT WORTH
Business Response
Hi, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (817) 632-8800 to discuss your concerns, as your satisfaction is of utmost importance to us. Take care!
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Confirmed Service Customer
Fast professional service. Techs were courteous and friendly.
Gerardo M.
FORT WORTH
Business Response
Hi, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We do hope we can be of assistance in the future. Take care!
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Confirmed Service Customer
Misty was very friendly and professional.
James T.
RUST WORTH VILLAGE
Business Response
Hi, thanks for your praise and kind comments about Misty. Thank you so much again for your feedback! We hope you have a great day!
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Business Response
Hello, we're glad everything was completed quickly and to your satisfaction! Thank you so much again for your feedback! We hope you have a great day!
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Confirmed Service Customer
I do all my truck's servicing at Hiley GMC, and they are excellent with everything.
Tim F.
FORT WORTH
Business Response
Hello, thank you for your kind words and this wonderful review! We hope to be of service to you again in the future. Best wishes, Hiley Buick GMC Of Fort Worth
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Confirmed Service Customer
I had an appointment for oil change and state inspection. I was there a few minutes shy of three hours. That should not be the case.
Beverly B.
FORT WORTH
Business Response
Hi, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (817) 632-8800 to discuss your concerns, as your satisfaction is of utmost importance to us.
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Confirmed Service Customer
Misty in service was awesome as always. Always helpful and keeping me up to date with service being performed on truck. Thanks ����
Mitchell N.
FORT WORTH
Business Response
We're glad to hear you found our staff was so knowledgeable and helpful! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Business Response
Hi, our staff is committed to providing each of our clients with the best automotive experience! If you're ever in need of more help, please let us know!
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Business Response
Hi there, I would like to get some more details about your experience with us. Please reach out to us at (817) 632-8800 so we may assist you in moving forward towards a resolution. We hope to hear from you soon.
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Business Response
Hi, your wonderful feedback and rating mean a lot to us. We look forward to your next visit! Take care!
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Business Response
Hi, it is great to hear everything was done quickly and to your satisfaction! Thank you for choosing Hiley Buick GMC Of Fort Worth and we hope to see you again.
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Business Response
Hi, your wonderful feedback and rating mean a lot to us. We look forward to your next visit! Take care!
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Confirmed Sales Customer
This was my 2nd purchase from Hiley, just as my last experience, service was fast, knowledgeable & made me feel confident i was making the correct decision.
Frederick A.
GRANDPRAIRIE
Business Response
Hi, congratulations on your new vehicle! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
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Confirmed Sales Customer
They were willing to work with me on the price. My salesperson , Marshal, was very courteous and helpful. Knows the product he's selling.
Roylynne C.
WAXAHACHE
Business Response
Hello, thank you for sharing your positive experience! We're looking forward to your next visit with us!
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Confirmed Sales Customer
Very helpful and knowledgeable. Made car buying easy
Jennifer H.
FORT WORTH
Business Response
Hi, we want all our clients to have a comfortable and stress-free experience with us! If you're ever in need of more help, please let us know!
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Confirmed Service Customer
This maintenance visit, my first at Hiley GMC, was relatively fast and smooth.
Kelly W.
FLOWER MOUND
Business Response
Hi there, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Service Customer
They did not fix brakes that are still squeaking, also did not rotate tires after oil change until I brought it up to them and did a really poor job on the wash of vehicle, they did not vaccum the middle or back row and did not evan attempt to clean the dash or doors.
Gabriela P.
ARLINGTON
Business Response
Hi, thank you for taking the time to leave us your honest feedback. We would like the opportunity to address your concerns. Please reach out to us directly at (817) 632-8800 when you have a chance. Thank you, and we look forward to hearing from you.
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Business Response
Hello, we're glad everything was completed quickly and to your satisfaction! Thank you again for choosing Hiley Buick GMC Of Fort Worth and we hope to see you again.
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Business Response
Hello, we're glad everything was completed quickly and to your satisfaction! Please don't hesitate to reach out if there's anything additional we can do for you.
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Confirmed Sales Customer
Brady Sharp, made my car buying experience quick and easy. He was very friendly and welcoming to my family and I.
Kortney N.
WILLS POINT
Business Response
Your satisfaction is important to us, so we want to sincerely thank you for choosing Hiley Buick GMC Of Fort Worth and we hope to see you again soon!