Brought my Terrain in for oil change/tire rotation (thanks for the coupon) by appointment. I use portable oxygen and have some health limitations. Your associate Tara was extremely helpful and went above and beyond to make my wait comfortable. She went through the evaluation video with me (love the new video!) to show me services recommended, and the approval process. She had my car moved, when finished, very close to where I was waiting. She even brought the invoice to me and took my payment to the desk, so I wouldn't have to walk. The work was completed in a timely manner, and I'm very grateful Hiley has associates like Tara assisting me.
Hi, we're happy you found our staff to be so supportive during your experience here at Hiley Buick GMC of Fort Worth. Thanks again for taking the time to leave us this information about your recent visit. Take care!
Had to return to fix seat for the second time. This place was always so good until now. I spoke to manager. They brought me in and waited for my car to be fixed: couldn't replace the broken piece but made it work. This should have never happened in the first place.
I always show up to Hiley Buick GMC and see happy, smiling faces greeting me when I pull into the service bay. Quick and easy check in, and the video they send of the inspection they do on your vehicle, is awesome. Fair pricing and great at answering any questions you may have. Love this place!
Hi, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!
Hello there! It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
From the moment I walked up to the dealership everyone was so nice. I was greeted by Tell and he ended up helping me and showing me the new Terrain. He listened to me talk and was very helpful & nice. Not pushy like some other sales guys I experienced at other dealers.
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Hiley Buick GMC of Fort Worth! If you have any further questions, please give us a call. We're always happy to help!