It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (817) 349-6235 to discuss your concerns, as your satisfaction is of utmost importance to us.
Our sales person, Robert is outstanding to work with. This is the 3rd buick we have bought from him. HIs efficient in getting things done and is very sincere in his sales approach. He is an asset to your team.
The staff is courteous and professional, and went out of their way to ensure my satisfaction, which was very much appreciated. Even when the alignment process took more time than anticipated, which I understood, they still comped me a repair to the engine splash guard which I needed to have done. Thank you for a job well done!
Hello, thank you for taking the time to let us know how we did! We always strive to provide timely, friendly, and professional service to all our customers and are glad that your experience with Selina and the rest of our team reflected that. We hope to see you here again in the future. Safe travels!
Hello, thank you for taking the time to leave such a great review and rating. Courteous, professional service is always our top priority and we are glad to hear that your experience reflected that. If you ever need anything else from us, please feel free to give us a call or stop by. Take care!
Hi there, thank you for leaving us your honest rating. Please contact us at your convenience so that we can understand the details of your situation and attempt to resolve this issue. Thank you again for taking the time to give us your honest rating and we look forward to speaking with you.
We want all our clients to have a comfortable and stress-free experience with us and are glad that was the case during your visit! We sincerely value your business and look forward to your next visit! Take care!
I booked 15k mile maintance , got to dealership only to be told that they didn’t have enough time to perform maintance . If u allow customers to book something why not perform the job? So I got my ticket back n it showed they had rotated my tires which they didn’t do , only thing done was oil change . Spoke to service rep and was told they have to include rotate on ticket even if job ain’t perform. Don’t think these practices are profesional.
Hi, we regret to hear that you had a negative service experience with us, but would appreciate the chance to turn your experience around. We hope you are willing to give us another chance. Please reach out to us at (817) 349-6235 so we can work towards a resolution and earn your trust back in our business. We hope to hear from you soon. Take care.