1048 Reviews Found
Confirmed Service Customer
Brought my Terrain in for oil change/tire rotation (thanks for the coupon) by appointment. I use portable oxygen and have some health limitations. Your associate Tara was extremely helpful and went above and beyond to make my wait comfortable. She went through the evaluation video with me (love the new video!) to show me services recommended, and the approval process. She had my car moved, when finished, very close to where I was waiting. She even brought the invoice to me and took my payment to the desk, so I wouldn't have to walk. The work was completed in a timely manner, and I'm very grateful Hiley has associates like Tara assisting me.
Zoe B.
FORT WORTH
Business Response
Hi, we're happy you found our staff to be so supportive during your experience here at Hiley Buick GMC of Fort Worth. Thanks again for taking the time to leave us this information about your recent visit. Take care!
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Business Response
Hi there, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!
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Confirmed Service Customer
Fast and efficient. Was in by 7:10am and back on the road before 8am
John L.
FORT WORTH
Business Response
Hi, we're glad everything was completed quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Service Customer
Friendly people. Knowledgeable people . I like that. Thanks. Nick Ruiz
Nicolas R.
FORT WORTH
Business Response
Hi, we're glad to hear you found our staff was so knowledgeable and helpful! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Service Customer
Very pleasant. Thank you to the staff. Loved the video of my vehicle inspection.
Chris E.
FT. WORTH
Business Response
Hello, thank you for sharing your positive experience! We hope you have a great day!
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Confirmed Service Customer
The whole experience was fast and efficient. Everyone was very kind and helpful. Best service experience with any vehicle yet.
Nolan T.
FORT WORTH
Business Response
Hi there, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
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Confirmed Service Customer
Prompt, friendly service! And I appreciated the video walkthrough and explanation of my service check.
Lindsey B.
FORT WORTH
Business Response
Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
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Business Response
Hi there, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
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Business Response
Hi, we're glad you had such a wonderful experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. We hope to see you soon!
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Business Response
Hi there, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Was this review helpful?
Business Response
Hi there, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Was this review helpful?
Business Response
Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!
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Business Response
Hello, It is great to hear everything was done quickly and to your satisfaction! Feel free to reach out to us if you need anything. Have a wonderful day.
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Confirmed Service Customer
Had to return to fix seat for the second time. This place was always so good until now. I spoke to manager. They brought me in and waited for my car to be fixed: couldn't replace the broken piece but made it work. This should have never happened in the first place.
Amanda P.
HASLET
Business Response
Hi there, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
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Confirmed Service Customer
I always show up to Hiley Buick GMC and see happy, smiling faces greeting me when I pull into the service bay. Quick and easy check in, and the video they send of the inspection they do on your vehicle, is awesome. Fair pricing and great at answering any questions you may have. Love this place!
Kathy K.
WATAUGA
Business Response
Hi, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!
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Confirmed Service Customer
Service manager was very professional and handled the repair perfectly.
Raymond B.
FORT WORTH
Business Response
Hi, we appreciate your positive review about your recent experience with us! If you're ever in need of more help, please let us know!
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Confirmed Service Customer
The service department took care of my oil change yesterday & did a good job.
John T.
FORT WORTH
Business Response
Hello there! It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
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Business Response
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Hiley Buick GMC of Fort Worth! Feel free to reach out to us if you need anything. Have a wonderful day.
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Confirmed Sales Customer
From the moment I walked up to the dealership everyone was so nice. I was greeted by Tell and he ended up helping me and showing me the new Terrain. He listened to me talk and was very helpful & nice. Not pushy like some other sales guys I experienced at other dealers.
Kaitlin L.
HASLET
Business Response
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Hiley Buick GMC of Fort Worth! If you have any further questions, please give us a call. We're always happy to help!
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Business Response
Hi, we are so happy to read such a great review about Hiley Buick GMC of Fort Worth! If you're ever in need of more help, please let us know!