747 Reviews Found
Business Response
Hello, we're happy to hear that our service department provided you with a great experience. We look forward to your next visit. Take care!
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Confirmed Sales Customer
It was a great experience! It was seamless, easy and rewarding
Rebecca R.
DALLAS
Business Response
Hello, your wonderful feedback and rating mean a lot to us. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
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Confirmed Sales Customer
Brady was great!!! Don’t think I will ever go anywhere else again!
Cinnamon H.
BOYD
Business Response
Thanks for taking the time to share your thoughts! We're so pleased to hear that you enjoyed your visit with Brady. We look forward to seeing you again soon!
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Business Response
Hi, thank you for the wonderful star rating. We're glad to hear you are satisfied with your service. We sincerely value your business and look forward to your next visit!
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Confirmed Service Customer
Went there to get my annual State inspection. Didn't have my current insurance card but they allowed my insurance company to email it directly to them. As usual, everyone was courteous, professional, and helpful. Didn't have to leave and come back later with my proof of insurance. Great customer service. They even washed my car without me having to ask!
Debra H.
FORT WORTH
Business Response
Thank you for choosing Hiley Buick GMC of Fort Worth as your first choice for all your automotive needs! We sincerely value your business and look forward to your next visit!
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Business Response
We're glad everything was completed quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Service Customer
Staff were very professional, services were explained clearly...the only hiccup was the credit card machine going down (temporarily).
Michael N.
FORT WORTH
Business Response
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us!
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Confirmed Sales Customer
It was quite interesting learning how the process of buying a truck or car could be that different from what you’d originally expected. But it was nonetheless an exciting experience.
Jeffrey B.
FLOWER MOUND
Business Response
Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!
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Confirmed Service Customer
Staff is always courteous and knowledgeable. Repairs are done as requested. Wait time is not excessive. They are very good about advising me of recommendations when upcoming maintenance or replacements or annual services need to be performed.
Zoe B.
FORT WORTH
Business Response
Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Sales Customer
Ron, Robert, and Zach all provides excellent customer service.
Eric B.
FORT WORTH
Business Response
Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!
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Confirmed Service Customer
brought the car in nice and early...work was completed in timely fashion...and I was on my way......just the way I like it.....and why this is my 4th Enclave.
Donald D.
FORT WORTH
Business Response
We're glad everything was completed quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Service Customer
Timely, Courteous, comfortable waiting area.
Charles B.
FORT WORTH
Business Response
We are glad to hear that your service was completed promptly and courteously. We value your time. Hope to see you soon!
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Confirmed Service Customer
The transmission is still not fixed, 3rd try, and may he worse. We are bringing it back. Also, the truck was not washed and vacummed as it has been multiple times before
Kenneth F.
BURLESON
Business Response
Thank you for bringing this unfortunate experience to our attention. We value our clients and your feedback so we would appreciate the opportunity to discuss your situation to try and regain your confidence back in our dealership. Please contact us at (817) 349-6235 to discuss your concerns, as your satisfaction is of utmost importance to us.
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Confirmed Service Customer
Always had good service at Hiley. Bought vehicle at James Woods but only have it serviced at Hiley
Jim H.
BENBROOK
Business Response
Thank you for choosing our dealership as your first choice for all your automotive needs! We hope to see you soon. Take care!
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Confirmed Service Customer
The person that I attended .she is very friendly. I receive my truck very clean .😀
Erasmo G.
FORT WORTH
Business Response
Thanks for the review! We're glad to hear that you are happy with the service we provided. Have a nice day!
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Confirmed Service Customer
This place has really gone downhill, it’s DEFINITELY NOT what it used to be, sales is only there to make a sale. STAY AWAY......
Guillermo G.
GRANDVIEW
Business Response
Thank you for bringing this unfortunate experience to our attention. We value our clients and your feedback so we would appreciate the opportunity to discuss your situation to try and regain your confidence back in our dealership. Please contact us at (817) 349-6235 to discuss your concerns, as your satisfaction is of utmost importance to us.
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Business Response
We are so glad to see that you received great service during your visit. We pride ourselves in great customer service and will continue to provide you with a stellar experience.
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Confirmed Sales Customer
The service was fast and know pressure it's hard to find dealers that nice and not pushie
Kay R.
FLOYDADA
Business Response
We are glad to hear that your purchase was completed quickly and to your satisfaction. We value your time. Hope to see you soon!
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Confirmed Service Customer
Dillon was very courteous he told me the time that it would be over it would take an hour and within 45 minutes my car was done with an oil change my car look great it got washed vacuum I could not have been happier they did a great job
Jeanie S.
NORTH RICHLAND HILLS
Business Response
Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Sales Customer
Everyone was very friendly, helpful and it was a very quick car buying experience!
Kimberly W.
BURLESON
Business Response
Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!