Customer Reviews

Everybody was nice. Will definitely come back.

Came in on short notice for a and oil change. I originally had an appointment at Classic, but was informed of a 4-hour wait when I showed up. Disappointed and on my way home, I called Hiley and you got me in right away. Misty was wonderful, fast and great experience at Hiley. Thank you so much!

Spoke to salesman over phone and when arrived at dealership everything was as discussed on phone

I was there for an oil change. The wait time was minimum. I purchased my Buick there, and will continue to go there for service.

I like the service person I have been using for the past five years he does a great job.

need a coupon

Smooth and trouble free!

I feel like we got a great car and a fair amount on the trade-in.

The people in service were super easy to deal with. They handled everything for me. Great loaner vehicle and a quick turnaround on my truck. Worked out perfect!

NA

Wouldn���t tell me about warranty over phone.(ended up being expired. Would have never brought it to dealer if I knew that) Had an apt. Told I would hear back by end of day. (Dropped off at 1pm). Did not hear back for over 24 hrs. Had to call 3 times and was told, ���call you back very soon. Never did. Was told $175 to service truck and see any issues. Did not service truck. Only ran a diagnostic(took over 24 hrs). Needed a new battery. Tried to charge $25**** plus $6**** for install. Not sure if aware but my truck is not a Mercedes. Batteries everywhere are much cheaper. Had to wait when picked up truck. Was too busy to argue price. I feel taken advantage of. I will never give any business to you and will tell anyone who wants to listen to avoid having to experience what I did. When I brought up the cost issue of battery and ���service��� I was given a small sales pitch about warranty and how great they did looking at truck. I could have saved a ton of money going anywhere else. I now have to get a new battery and still service my vehicle today after dealing with Hiley for over 24 hrs and wasting time. I am being taken off this email list as well so I don���t have to have any more communication with you. Just waited so I could send this review before removing myself from mailing list.

Adrian was a huge help in getting my vehicle back to me in time for my toad trip, thank you!

Your sales department overall is so unprofessional it's a same! That is why I bought my 2****21 Buick in Weatherford. Your service seems to do a very good job!!

My service advisor Justin went above and beyond! I do not recall ever receiving an emailed report on my car the other two times I was there for service.

Traveling through on I-20, we got a low tire warning. We took the first exit and, lo and behold, there was Hiley GMC! The staff there was absolutely marvelous, got our tire changed, treated us like family, including our dog and cat, and put us back on the road in less than an hour. Hiley GMC is on my list as the absolute best dealership in the world! Adrian Hernandez deserves a special shout out for his calm, cheerful and efficient help. Thank you again, and we will forever be in your debt! Bill and Diane Johnston Gabby the dog Ollie the cat

Easy scheduling and service was fast and friendly!

Justin D. was great!

Great service! Honest, quick, and helpful!

I came in and paid . $1000.00 stratus put on the front and then when I got in my truck to pull off one of my emergency lights came on I bought it to the service person attention. They ask me was the light on when I brought it in and I told them no I never saw that light on and then the light went off and then when I pull off the parking lot it came back on and then I call back to let them know that the light had came back on. and Misty ask me to bring it back but I don't want to pay for the to put the diagnostic test because I think it was the dealer fought that the light came on. dissatisfied customer Melvin Miller

Misty was hreat