812 Reviews Found
Confirmed Service Customer
as always ,very good greeting. very clean service dept friendly people.
Ernest B.
FORT WORTH
Business Response
Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Service Customer
Excellent customer service. Run on time with schedule and was out before I knew it. Very polite team. Thank you!!
Deanna W.
FORT WORTH
Business Response
Hello, thanks for the 5 stars! We're glad to hear that you received excellent customer service. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Business Response
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
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Business Response
Wow, we're glad you had such a wonderful experience with us! We hope to be of service to you again in the future. Best wishes, Hiley Buick GMC of Fort Worth
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Confirmed Service Customer
All work was completed in a timely fashion and as expected.
James B.
CROWLEY
Business Response
It is great to hear everything was done quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!
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Confirmed Service Customer
Unfortunately this is the second time I've had frustration with the service technicians... The customer reps are great, but it's the actual techs that have failed them twice. This time, after dropping off my vehicle on Monday morning with a scheduled appointment, they never looked at my vehicle to diagnose it until after I told them on Friday @ 5:30 that I was coming to pick it up... (they had 5 full days)... While on my way to the dealership, they looked up the trouble code and ordered the part (all in 15 mins)... Frustrating...
Danny A.
NORTH RICHLAND
Business Response
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (817) 349-6235 to discuss your concerns, as your satisfaction is of utmost importance to us.
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Confirmed Service Customer
The staff was friendly and took care of my service quickly.
Aaron R.
FORT WORTH
Business Response
We're glad everything was completed quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Sales Customer
Selina was very helpful and answered all my question very Satisfied . Loving my truck
Richard N.
HUNTINGTON
Business Response
Your satisfaction is important to us, so we want to sincerely thank you for choosing Hiley Buick GMC of Fort Worth and we hope to see you again soon!
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Confirmed Service Customer
the delay was frustrating. but all worked out.
James H.
FORT WORTH
Business Response
Thank you for choosing Hiley Buick GMC of Fort Worth as your first choice for all your automotive needs! We sincerely value your business and look forward to your next visit!
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Business Response
We're glad to hear you found our staff was so knowledgeable and helpful! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Sales Customer
Salesman conducted himself in a professional manner. The finance department responded quickly. I was shown the details of driving the vehicle in an efficient and effective manner.
Sylvester F.
ARLINGTON
Business Response
Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! Enjoy your new Terrain and if you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Business Response
Thank you again for taking the time to let us know how we did. We hope you have a great day!
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Confirmed Sales Customer
I looked at trucks for almost 2 months. I worked with Brady or should I say he worked with me. Answered all my questions helped where he could and was very professional. I’m sure I frustrated him at some point with all my questions and needs. But he never showed any frustration and helps me threw a long process while I was making up my mind on my important purchase not only for me but for my family. It’s salesmen like Brady that will keep your business with happy and returning customers.
Bradford S.
FORT WORTH
Business Response
Hello, thank you so much for taking the time to share your positive experience with Brady. If you have any further questions, please give us a call. We're always happy to help!
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Business Response
Hello, your wonderful feedback and rating mean a lot to us. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
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Business Response
Hi there! We're so happy Dillan were able to help you out! If you have any further questions, please don't hesitate to reach out!
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Business Response
Hi, we're so glad that we were able to go above and beyond your expectations! We hope you have a great day!
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Business Response
We're glad everything was completed quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Service Customer
Service writer did an amazing job. My car wash clean when I picked it up. A job well done!
Barry S.
BLUE MOUND
Business Response
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
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Business Response
We're glad everything was completed quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Was this review helpful?
Business Response
It is great to hear everything was done quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!