Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Your satisfaction is important to us, so we want to sincerely thank you for choosing Hiley Buick GMC of Fort Worth and we hope to see you again soon!
Took my vehicle for a rear glass water leak. Picked up. It then rained and only to find the leak is worse..i call and tried to get rescheduled and said they would call back so I get a loaner. Still waiting!!
Hi, thank you for taking the time to leave us feedback about your experience with us. Please reach out to us at (817) 349-6235 so we may assist you in moving forward towards a resolution. We hope to hear from you soon.
Thank you for choosing Hiley Buick GMC of Fort Worth as your first choice for all your automotive needs! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
My experience was awful. I am never going back to Hiley again. Their service techs are either extremely incompetent or just lazy. I now understand why there is so much stigma involved in getting a vehicle serviced at a dealership. They will find a way to cheat you our of warranty repairs and hit you $600 quote for a $15 part. Unfortunately for these service techs I did my research before trusting them with my vehicle. The service advisor was nice enough but I will never be back to Hiley again and will recommend everyone I know to stay away. I can only imagine how they conduct the rest of their business, I am just absolutely appalled. If a manager wants further explanation as to my dissatisfaction please feel free to call me at 314-813-9712. I tried calling to speak with a manager and no one ever answered. Figures.
Hello, we pride ourselves on providing exceptional service, so we are disappointed to hear that your visit with us was anything less than satisfactory. We would like the opportunity to address your concerns. Please reach out to us directly at (817) 349-6235 when you have a chance. Thank you, and we look forward to hearing from you.
I walked in around 7pm and within an hour they where able to assist me and gave me a great deal. I walked out of the dealership great. Thank you Brady for assisting me and going above and beyond for me. God bless you!
Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Thanks again for taking the time to leave us this information about your recent visit. Take care!
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience with Dillan. We sincerely value your business and look forward to your next visit. Until the next time we meet, take care!