754 Reviews Found
Confirmed Sales Customer
Brady was awesome. He was very relatable and made us feel welcome.
Kenneth M.
BURLESON
Business Response
Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!
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Confirmed Service Customer
Only place I take my car for anything and everything. Service is top notch. Thanks you all!
Erin D.
FORT WORTH
Business Response
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
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Confirmed Service Customer
The customer experience was good. I appreciate the respect, courtesy, and professionalism executed by the Sales Representative at Hiley Buick GMC.
Randy D.
FORT WORTH
Business Response
Thank you for choosing Hiley Buick GMC of Fort Worth as your first choice for all your automotive needs! We sincerely value your business and look forward to your next visit!
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Confirmed Service Customer
The person I worked with was great, but I need to bring my car back in. A piece I paid for to be repaired was not repaired at all.
Brittany R.
FORT WORTH
Business Response
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (817) 349-6235 to discuss your concerns, as your satisfaction is of utmost importance to us.
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Confirmed Sales Customer
Our sales person, Robert is outstanding to work with. This is the 3rd buick we have bought from him. HIs efficient in getting things done and is very sincere in his sales approach. He is an asset to your team.
Jimmye C.
FORT WORTH
Business Response
Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!
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Business Response
Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!
Was this review helpful?
Confirmed Service Customer
The staff is courteous and professional, and went out of their way to ensure my satisfaction, which was very much appreciated. Even when the alignment process took more time than anticipated, which I understood, they still comped me a repair to the engine splash guard which I needed to have done. Thank you for a job well done!
Robert W.
BENBROOK
Business Response
Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Sales Customer
Selina and team were professional, did exactly what we’d discussed via phone and took care to explain vehicle features to me. The experience was pretty seamless.
Michael C.
BRANDON
Business Response
Hello, thank you for taking the time to let us know how we did! We always strive to provide timely, friendly, and professional service to all our customers and are glad that your experience with Selina and the rest of our team reflected that. We hope to see you here again in the future. Safe travels!
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Confirmed Sales Customer
i like your dealership very professional sales persons and managers and they are willing to work a deal.
Conrad D.
ARLINGTON
Business Response
Hello, thank you for taking the time to leave such a great review and rating. Courteous, professional service is always our top priority and we are glad to hear that your experience reflected that. If you ever need anything else from us, please feel free to give us a call or stop by. Take care!
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Business Response
Hello, thanks for taking the time to leave us a great rating and let us know how Justin is doing! We sincerely value your business and look forward to your next visit! Take care!
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Business Response
Hi there, thank you for leaving us your honest rating. Please contact us at your convenience so that we can understand the details of your situation and attempt to resolve this issue. Thank you again for taking the time to give us your honest rating and we look forward to speaking with you.
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Business Response
Hi there, thanks for taking the time to leave us a great rating. We hope to see you again soon. Take care!
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Confirmed Service Customer
Always a simple process, friendly, quick, relaxing environment to wait. Thank you.
Susanne M.
MANSFIELD
Business Response
We want all our clients to have a comfortable and stress-free experience with us and are glad that was the case during your visit! We sincerely value your business and look forward to your next visit! Take care!
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Confirmed Sales Customer
Jacque was a pleasure to deal with, very professional. Worked hard to get us the best deal
Scott A.
GRANBURY
Business Response
Hi, thanks for taking the time to leave us a great rating and let us know how we're doing! We're so glad Jacque could help you get a great deal. We hope to see you again soon. Take care!
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Business Response
Hi, thanks for taking the time to let us know how Julie is doing and leave us a great rating! We sincerely value your business and look forward to your next visit! Have a great day!
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Confirmed Service Customer
I booked 15k mile maintance , got to dealership only to be told that they didn’t have enough time to perform maintance . If u allow customers to book something why not perform the job? So I got my ticket back n it showed they had rotated my tires which they didn’t do , only thing done was oil change . Spoke to service rep and was told they have to include rotate on ticket even if job ain’t perform. Don’t think these practices are profesional.
Gama R.
FORT WORTH
Business Response
Hi, we regret to hear that you had a negative service experience with us, but would appreciate the chance to turn your experience around. We hope you are willing to give us another chance. Please reach out to us at (817) 349-6235 so we can work towards a resolution and earn your trust back in our business. We hope to hear from you soon. Take care.
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Business Response
Hello, thanks for taking the time to leave us a great rating and let us know how we're doing! We sincerely value your business and look forward to your next visit! Take care!
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Confirmed Service Customer
Great Service! Thanks Hiley Service you never disappoint! Always super quick and very convenient!
Chelston B.
ALEDO
Business Response
Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Was this review helpful?
Business Response
Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!
Was this review helpful?
Business Response
Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!