Here at Hiley Buick GMC of Fort Worth, we are the Dallas-Fort Worth area's premier GM dealer. It's because of our commitment to premier customer service in all areas of our car dealership that we have been able to retain loyal customers throughout our years in business. Here is what you should know about Hiley Buick GMC.
Hiley Buick GMC all began with Randy Hiley. In 1967, Randy moved to Fort Worth, Texas, to work at a Fort Worth Ford dealer for his uncle, Dub Shaw. This experience was instrumental to the formation of the rest of his career. After several years, Randy went to work for Charlie Hillard at another local dealership where he spent the next 14 years, later becoming vice president over seven franchises.
In 1992, because of his level of service and experience in the industry, General Motors approved Randy Hiley to be one of the first Saturn retailers in the country. During this time, GM interviewed all of Hiley's employees, from sales to service and beyond, and found that his employees had the highest rate of customer satisfaction that they had ever seen — an impressive accomplishment, especially considering how many other dealerships were around at this time.
It was with great pleasure in April 2010 that the Hiley Buick GMC became a Fort Worth dealer and served as the exclusive Buick GMC dealer near Dallas and Arlington in Fort Worth. To this day, after nearly two decades, Hiley dealerships are still family-owned and operated, and they're among the last privately owned dealership groups in Dallas-Fort Worth with 10 franchises covering two states.
Why Choose Hiley Buick GMC
At Hiley Buick GMC, we have always taken customer service seriously, and our level of appreciation for all who walk through our doors is unparalleled. This applies to both external clients and customers as well as our internal employees, suppliers, and other partners. We welcome you to choose Hiley Buick GMC for these reasons:
We have one of the highest rates of customer satisfaction in the country and have been recognized as one of the top volume dealers in this region with more than 100,000 vehicles sold to families in the Dallas-Fort Worth area.
Family-Owned and Operated
Our family history and Texas values of honesty, authenticity, and hard work mean we treat our customers like family. We want to provide a well-rounded experience that has your needs at the forefront. It's our priority that you have a premier experience that you want to share with your family, friends, and neighbors.
Our staff is professionally trained to answer your questions about the different vehicles we have on our lot. They will expertly guide you in selecting a vehicle that perfectly fits your needs. Our service and parts department experts perform routine maintenance and critical repairs, and they can help you find any authentic GM accessories and replacement parts your vehicle requires. Our GM technicians are factory-trained and knowledgeable about all vehicles they perform service and repairs on.
Part of our customer service includes providing convenience during the car-buying process. To accommodate you, our sales, service, and parts departments all have convenient hours of operation, Monday through Saturday. We are located right off of I-820, so it's a quick commute here and home in your new vehicle. Online, we offer instant pre-approval, a parts request portal, and a virtual tour of our dealership.
You will also find financing available for repair work, a free diagnostic test when your engine light comes on, competitive pricing for all repairs, online service scheduling, and available shuttle service, vehicle rentals, and loaner cars.
At Hiley Buick GMC, our facility and equipment are all top-notch, so you can feel confident that any work we do on your vehicle will keep it reliable and on the road. Our diverse and expansive Buick and GMC inventory sets us apart and gives us a reputation as the preferred dealer in Fort Worth. Throughout our franchise of dealerships, you will find more than 1,700 new and over 500 pre-owned vehicles in inventory.
Our Community Involvement
Since we have been a part of our community for nearly two decades, it's important for us to give back to that same community that has supported us throughout these years. We partner with many schools, institutes, and departments throughout the region, including:
Western Hills Primary School.
Fort Worth Texans Baseball.
Nolan Catholic High School.
All Saints' Episcopal School.
Botanical Research Institute of Texas.
Fort Worth Police Department.
V.R. Eaton High School.
R.L. Paschal High School.
Benbrook Middle-High School.
Aledo High School.
Fort Worth Fire Department.
We are also happy to support the following charitable organizations:
The Saving Hope Foundation: An organization focused on education surrounding animal abuse, neglect, and overpopulation so communities can better understand how to prevent animal abuse and how to properly care for animals.
Toys for Tots: This program is run by the United States Marine Corps and dedicates itself to providing toys at Christmas time to children whose families struggle with affording gifts.
CASA of Tarrant County: CASA (Count Appointed Special Advocates) of Tarrant County is an organization centered on caring and advocating for abused and neglected children. By being a part of this cause, we hope that all children can experience a brighter future.
World Hope International: World Hope International is a global organization dedicated to improving the particularly vulnerable communities who may be suffering from poverty or injustice. The goal is to provide those living in these communities with the resources, support, and opportunities they deserve.
Buick Drive For Your Students: The Buick Drive For Your Students events are designed to support the local schools by encouraging drivers to come in and test drive our dealership vehicles. The amount of the donation made to schools depends on the number of test drives.
At Hiley Buick GMC, you're a part of our team. Contact us or stop by our lot to experience the difference for yourself and see why people choose us as their auto source.